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20 Years of UX Research

Software, training, and services to measure the user and customer experience

Benchmarking the user experience of apps & websites.

Measuring usability with proven methods and robust research methodology.

What We Offer

Everything you need for world-class UX research.

A complete UX research solution: powerful software, proven methodologies, and expert support when you need it.

MUiQ® Platform

Essentials and enterprise-level research software suite for UX benchmarking. Measure intelligently, decide faster.

  • Moderated & Unmoderated Studies
  • Desktop & Mobile Testing
  • Tasks & Conditions
  • Real-time Dashboards

UX Research Services

Custom research solutions tailored to your specific needs.

  • Full-Service UX Research
  • In-House Laboratories
  • Global Participant Recruitment
  • Advanced Statistical Analysis
  • Expert Research Guidance

Training & Resources

Build your expertise with our vast library of research knowledge and methodologies.

  • MeasuringUniversity™ Courses
  • Training & Bootcamps
  • Standardized Metrics & Calculators
  • Industry Benchmark Reports
  • Blog, Books, & Publications

Helping some of the world's best known brands measure and improve the user experience.

About MeasuringU®

Empowering teams to become UX leaders.

For over 20 years, we've been partnering with organizations to establish rigorous, evidence-based UX research practices. Our platform combines validated methodologies with cutting-edge technology to help teams make confident, data-driven decisions.

Whether you're just starting your UX journey or scaling an established practice, we provide the tools, expertise, and support to elevate your research capabilities and drive meaningful business outcomes.

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Real Results

Research that delivers.

See how teams are accelerating their research with MeasuringU and MUiQ.

Quantitative Expertise

"The built-in quantitative analysis alongside the ability to use question logic is wonderful."

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Powerful Insights

"Simple, intuitive, yet powerful and reflects what professionals need in a testing platform."

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World-class Support

"The support team at MUiQ is the best team I have worked with."

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Featuring MUiQ®

A UX research platform that scales with your maturity.

Choose the plan that fits your team's needs and budget.

MUiQ Essentials Logo

Start measuring what matters.

Everything you need for standardized UX benchmarking.

  • Unmoderated usability testing (web & mobile)
  • Benchmark studies & validated UX metrics (SUPR-Q®, UX-Lite®)
  • Think-aloud studies & surveys
  • A/B tests & custom study templates
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Accelerate UX research across your organization.

Advanced tools for enterprise UX teams.

  • Everything in the Essentials Plan
  • IA & taxonomy testing (card sorts, tree tests, click tests)
  • Kano analysis & website intercepts
  • Moderated research sessions

Services

Reducing the friction of execution.

We provide full-service research using the MUiQ Platform. From study design through analysis and reporting, whether remote or in our Denver laboratories, we handle the complexity so you can focus on insights.

  • Custom study design
  • Global participant recruitment
  • Participant screening
  • In-house laboratories
  • Expert research guidance
  • Advanced statistical analysis

Resources

Setting the standards of UX practice.

Access the resources that have trained thousands of UX professionals worldwide.

Statistically validated questionnaires, calculators, and databases.

  • SUPR-Q® & SUPR-Qm®
  • UX-Lite® & SEQ®
  • NPS, SUS, & Usability Stats
  • Licensing & Downloads

Statistical tools for UX research analysis and planning.

  • Comparison Calculators
  • Confidence Calculators
  • Graph Calculators
  • Sample Size Calculators

A library of knowledge for UX measurement.

  • MeasuringUPress™ Books
  • Peer-Reviewed Publications
  • Industry Benchmark Reports
  • Blog Articles & Insights

Blog

Latest from our research experts.

Methodologies, industry insights, and best practices.

Feature image showing two balance scales with urns on each side

Bayes’ Law in UX Research:
The Power and Perils of Priors

“That confirms what I expected.” The same data, two different conclusions. A 90% completion rate from 20 participants on a usability test of a checkout flow. Is that completion rate better than the historical average of 78%? One researcher says yes, definitely. Another says no, it’s in line with the historical average. Both are using the same Bayesian method. How can the same data produce opposite conclusions? The answer lies in priors, the assumptions you bring to the analysis before

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Feature image showing a researcher using banner table to present survey results

How to Use Banner Tables to Present Survey Results

Surveys are a common way to measure attitudes, behaviors, and intentions related to products and services. But large surveys can include dozens of questions and multiple demographic segments, which can mean hundreds of potential comparisons. How do you present all those results in a way stakeholders can quickly scan? You can use a slide deck with charts for every question and segment, but that can easily lead to dozens of slides. Another option is a banner table. While it sounds

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Feature image showing a person communicating with 3 AI robots

Assistant, Analyst, and User:
How We’re Examining AI in UX

It seems like AI is almost everywhere. For many people, it is. From the moment we wake up, AI increasingly shapes our daily experiences. Music playlists are generated automatically. Our computers prompt us to use AI assistants. Internet searches are now often preceded by AI-generated summaries. Call a doctor’s office after hours. and an AI voice assistant may help schedule your appointment. Chat with customer support, and you’ll likely interact with a chatbot before reaching a human. Write an email,

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