Jeff Sauro • April 17, 2012

Getting Started Finding the Right Sample Size

The Essentials of a Contextual Inquiry

How common are usability problems?

Should you use 5 or 7 point scales?

The Five Most Influential Papers in Usability

97 Things to Know about Usability

What five users can tell you that 5000 cannot

10 Things to Know about Usability Problems

How to Conduct a Usability test on a Mobile Device

Nine misconceptions about statistics and usability

5 Examples of Quantifying Qualitative Data

Does better usability increase customer loyalty?

8 Ways to Show Design Changes Improved the User Experience

Confidence Interval Calculator for a Completion Rate

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Customer Analytics for DummiesA guidebook for measuring the customer experience Buy on Amazon | |

Quantifying the User Experience: Practical Statistics for User ResearchThe most comprehensive statistical resource for UX Professionals Buy on Amazon | |

Excel & R Companion to Quantifying the User ExperienceDetailed Steps to Solve over 100 Examples and Exercises in the Excel Calculator and R Buy on Amazon | Download | |

A Practical Guide to the System Usability ScaleBackground, Benchmarks & Best Practices for the most popular usability questionnaire Buy on Amazon | Download | |

A Practical Guide to Measuring Usability72 Answers to the Most Common Questions about Quantifying the Usability of Websites and Software Buy on Amazon | Download |

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